a) Service notices
b) 6 Integrity Zone Change Areas
The Faculty of Agricultural Technology has implemented an Integrity Zone covering 6 areas of change, namely:
1.Has a service standard policy that has been announced and continues to be improved, and has published service standards and service announcements
2. Improving the quality of excellent service through efforts to increase competency, providing awards or sanctions for service officers, compensation to recipients of inappropriate services, integrated service facilities that can be accessed at https://ult.ub.ac.id/, as well as a centralized service information system at https://gapura.ub.ac.id/index/home.
3. Providing integrated consultation and complaint service media at https://ub-care.ub.ac.id/, managed by designated officers, and evaluating complaints regularly.
4. Conduct community satisfaction surveys with services, evaluate survey results and carry out follow-up actions on survey results. The survey results can be accessed openly.
5. Has built an integrated service database and made continuous improvements
6. Excellent service reform and innovation